General Resources – Essex County Outreach

BEHAVIORAL HEALTH

CRISIS HOTLINE: 888-769-5201

MA Behavioral Health Help Line: 833-773-2445

To find a mental health provider, substance use provider, or support services near you, try one of the following resources:

SAMSHA Treatment Finder

MABHA Services Finder

Bamboo Health Treatment Connection

Massachusetts Mental Health Supports

National Suicide Prevention Lifeline | For Deaf or Hard of Hearing | Espanol

Behavioral Health Helpline (BHHL)

The Behavioral Health Helpline connects individuals and families to the full range of treatment services for mental health and substance use offered in Massachusetts, including outpatient, urgent, and immediate crisis care. The Helpline is free and available to all Massachusetts residents, even if you do not have insurance.

The Helpline is available in more than 200 languages and is open 24 hours a day, 7 days a week, 365 days a year. When you reach out to the Helpline, you’ll speak with a Resource & Referral Specialist. The Resource & Referral Specialist can provide you with:

Information about behavioral health services
Resources for behavioral health and other needs
Clinical triage and assessment
Connection to emergent, urgent, and routine mental health and substance use treatment
Warm handoff to your local Community Behavioral Health Centers (CBHCs)

After your initial contact with the Helpline, a Resource/Referral Specialist will follow up to ensure you did connect with services.

To contact the Behavioral Health Helpline, call or text 1-833-773-2445. To chat online, visit www.masshelpline.com.

Community Behavioral Health Centers (CBHCs)

Community Behavioral Health Centers are regional centers that offer emergent, urgent, and routine treatment for mental health and substance use conditions.

This includes:

In-person and telehealth services with evening and weekend availability
Clinical and peer support
Individual, family, and group therapy
Medication-prescribing services and management
Care coordination, treatment planning, and referrals to other services
Same-day evaluation and access to treatment with timely follow-up appointments
Behavioral health urgent care
Youth and adult mobile crisis intervention and community crisis stabilization

Contact the Behavioral Health Helpline to be connected with your local CBHC or reach out to a CBHC directly. Essex County currently has CBHCs located in Danvers, Lynn, and Lawrence. Here is a list of CBHC locations and contact information.

National Alliance on Mental Illness (NAMI)

Call the NAMI Mass Compass Helpline at 617-704-6264, or email at compass@namimass.org. Compass is available Monday through Friday from 10 am to 6 pm.

Learn more about the NAMI Mass Compass Helpline.

Substance Abuse and Mental Health Services Administration (SAMSHA)

SAMHSA’s mission is to lead public health and service delivery efforts that promote mental health, prevent substance misuse, and provide treatments and support to foster recovery while ensuring equitable access and better outcomes.

For more information, visit https://www.samhsa.gov.

Other links:

NAMI Massachusetts
NAMI Greater North Shore
- Andover, Beverly, Danvers, Hamilton, Lawrence, Lynn, Lynnfield, Marblehead, Methuen, Middleton, Nahant, North Andover, Peabody, Salem, Saugus, Swampscott, Topsfield, Wenham
NAMI Northeast Essex
- Amesbury, Boxford, Georgetown, Groveland, Haverhill, Newbury, Newburyport, Merrimac, Rowley, Salisbury, West Newbury
NAMI Cape Ann
- Essex, Gloucester, Ipswich, Manchester-by-the-Sea, Rockport
National Alliance on Mental Health
National Institute of Mental Health | Espanol
Crisis Text Line
- Text ‘HOME’ to 741741
Samaritans Statewide Hotline
The Trevor Helpline

Website

NAMI offers free support groups and education. Below are the links to family support groups.

Ipswich Family Support Group meets on the 3rd Monday of the month 7 pm – 8:30 pm.
For more information, call NAMI Cape Ann at 978-281-1557 or email.
Gloucester Family Support Group meets on the 2nd Tuesday of the month 7 pm – 8:30 pm.
For more information, call NAMI Cape Ann at 978-281-1557 or email.
Spanish Language Family Support Group meets on the 1st Wednesday of the month 7 pm – 8:30 pm.
For more information, call Ben at 508-984-0504, Sid at 617-320 3048, or email.
Middleton Family Support Group meets on the 2nd Wednesday of the month 7 pm – 8:30 pm.
For more information, call Sheila at 617-984-0504 or email.
Salem Family Support Group meets on the last Wednesday of each month 7 pm – 8:30 pm via Zoom.
For more information, call Chris at 617-984-0504 or email.
Haverhill & Amesbury Family Support Group meets on the 1st and 3rd Thursdays of the month 7 pm – 8:30 pm via Zoom.
For more information, call 978-872-4525 or email.

Website

The Massachusetts Behavioral Health Access (MABHA) website helps both providers and individuals locate openings in mental health and substance use disorder services. Below are descriptions of each program. The link above is where you can find places in your area to find an opening.

SOAP is also known as an Intensive Outpatient Program (IOP).
SOAP is a short-term, intensive day and/or evening substance use disorder treatment service. It is for individuals who do not need 24-hour care.
Individuals get help with withdrawal management. Services include case management, education, and counseling.
Individuals can stay in the community, work, or school. They can continue being part of their family life while getting treatment.
SOAP is available for adolescents and adults.

Location	Contact Information
Beverly Area	Beverly Clinic of NBH 800 Cummings Center, Suite 266T Beverly, MA 01915 Referral Phone: 978-921-1190 Walk-in Hours: Mondays and Wednesdays from 8:30 am – 4 pm Tuesdays and Thursdays 8:30 am – 12:00 pm
Lynn Area	Oxford Intensive Outpatient Recovery Program 173 Oxford Street Lynn, MA 01901 Referral Phone: 781-268-1133
Gloucester Area	Discover Program, Addison-Gilbert Hospital 298 Washington Street Gloucester, MA 01930 Referral Phone: 978-381-7652 Fax: 978-491-6573 Email melissa.gilliss@lahey.org for a referral form.
Saugus Area	Spectrum Health Systems 184 Broadway Street Saugus, MA 01906
Lawrence Area	Lawrence Clinic of NBH 12 Methuen Street Lawrence, MA 01841 Referral Phone: 978-683-3128 Fax: 978-682-7296
Haverhill Area	Arbour Counseling Services 116 Summer Street Haverhill, MA 01830
	NFI 76 Winter Street Haverhill, MA 01830 Referral Phone: 978-373-1181 Fax: 978-374-6482

E-ATS is for adults 18 and older with both mental health and substance use disorders.
E-ATS is a 24-hour intensive treatment program that provides medically monitored withdrawal management and psychiatric treatment and stabilization.
E-ATS provides psychiatric consultation, medication review and management, nursing care, and counseling services.

Location	Contact Information
Danvers Area	Northeast Behavioral Health 111 Middleton Road Danvers, MA 01923 Referral Phone: 978-739-7675 Fax: 978-774-4814
	Recovery Centers of America at Danvers 75 Lindall Street Danvers, MA 01923 Referral Phone: 1-800-RECOVERY
Georgetown Area	Baldpate Hospital, Detox & CSS 83 Baldpate Road Georgetown, MA 01833 Referral Phone: (978) 352-2131
Tewksbury Area	Northeast Behavioral Health – Tewksbury Treatment Center 365 East Street, Saunders Building Unit D1 Tewksbury, MA 01876 Referral Phone: 978-259-7021
Haverhill Area	Serenity at Summit 61 Brown St Haverhill, MA 01830 Referral Phone: (855) 855-9199 Website URL: www.summitbehavioralhealth.com

CSS is an alternative to psychiatric hospitalization that occurs in a community setting instead of in a hospital.
CCS is a 24-hour program staffed by mental health professionals.
CCS provides 24-hour on-site nursing coverage.
CCS services are for people aged 18 and older. A typical length of stay is 3 to 5 days.
Services are offered 24 hours per day, 7 days per week, 365 days per year.

Location	Contact Information
Danvers Area	Lahey Behavioral Health/CCS Program 111 Middleton Road Danvers, MA 01923 Referral Phone: 978-739-7621 Fax: 978-739-7698
	Recovery Centers of America at Danvers 75 Lindall Street Danvers, MA 01923 Referral Phone: 1-800-RECOVERY
Tewksbury Area	Casa Esperanza, Inc. 365 East Street Tewksbury, MA 01876 Referral Phone: 857-293-2005 ex.6001 Fax: 978-710-7535

Individuals with opioid use disorder have their medication given to them and monitored.
Common medications are methadone, buprenorphine, naltrexone, and other U.S. Food and Drug Administration (FDA)-approved medications.
Individuals can receive counseling, education, and vocational services as needed.
MOUD may be provided in an Opioid Treatment Program (OTP), Office-Based Addiction Treatment Program (OBAT), primary care, or outpatient behavioral practice.
OTP is available on a short-term (withdrawal management) or long-term (maintenance) basis.
MOUD supports recovery from substance use disorders.
Treatment includes behavioral therapy and medications.

Location	Contact Information
Danvers Area	Lahey Health Behavioral Services/Opioid Treatment Program 111 Middleton Road Danvers, MA 01923 Program Director: 978-739-7664 Fax: 978-750-4067
Peabody Area	Health Care Resource Center – Peabody 172 Newbury Street Peabody, MA 01960 Referral Phone: 978-535-9190 Program Director: 978-818-8593 Fax: 978-535-9093
	Community Health Care, Inc. 172 Newbury Street Peabody, MA 01960 Referral Phone: 978-535-9190
Lynn Area	Eliot Community Human Services 95 Pleasant Street Lynn, MA 01902 Referral Phone: 781-388-6249
	Bridgewell Counseling Services, Lynn 66 Silsbee Street Lynn, MA 01901 Referral Phone: 781-581-9270
	CleanSlate 280 Union Street Suite 302 Lynn, MA 01901 Phone: 781-731-6804
	Habit OPCO – Lynn CTC 11 Circle Avenue Lynn, MA 01905 Referral Phone: 781-595-2413
Gloucester Area	Gloucester Opioid Treatment Program within Lahey Health Behavioral Services 298 Washington Street Gloucester, MA 01930 Referral Phone: 978-283-0296, option 4
Saugus Area	Spectrum Health Systems 184 Broadway Street Saugus, MA 01906 Referral Phone: 508-917-6793
Lawrence Area	Habit Opco – Lawrence 10 Embankment Street Lawrence, MA 01841 Referral Phone: 978-687-6300
	Column Health 280 Merrimack Street Suite 112 Lawrence, MA 01843 Referral Phone: 339-369-8557
Haverhill Area	Spectrum Health Systems 100 Plaistow Road Haverhill, MA 01830 Referral Phone: 978-241-7775
Tewksbury Area	CleanSlate 170 Main Street Unit G4-G8 Tewksbury, MA 01876 Referral Phone: 781-348-9041

RESOURCES FOR EMPLOYERS/EMPLOYEES

ADDITIONAL RESOURCES

Bureau of Substance Abuse Services
Massachusetts Substance Abuse Information & Education
Substance Abuse & Mental Health Services Administration
Massachusetts Organization for Addiction Recovery (MOAR)
NALGAP: The Association of Lesbian, Gay, Bisexual, Transgender Addiction Professionals and Their Allies offers advocacy, information, training, and networking around addiction and related problems.
Harm Reduction Coalition